FAQ Section

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  Frequently Asked Questions — Alpina Hotel Gudauri

  General Information

  What room categories are available at Alpina Hotel Gudauri?
  Alpina Hotel Gudauri offers Standard, Standard with Balcony, Deluxe, and Family rooms.

  Do the rooms have mountain views?
  Yes. All rooms have mountain views.

  Which floors are the rooms located on?
  The rooms are located across floors 1–4.

  What types of beds are available?
  The hotel offers rooms with twin and king beds. Extra beds are also available on request.

  How can I arrange an extra bed?
  Extra beds can be arranged by contacting the hotel at fo@hotelalpina.ge.

  Location & Transportation

  Where is Alpina Hotel Gudauri located?
  The hotel is located in Gudauri. A specific street address was not provided.

  How can I reach the hotel?
  Guests can reach the hotel by transfer or taxi.

  Is there a railway station or metro in Gudauri?
  No railway station or metro information is specified for Gudauri.

  What is located near Alpina Hotel Gudauri?
  The hotel is approximately 10 metres from Alpina Beggle. Other nearby attractions, shops, and entertainment options were not specified.

  Parking

  Does Alpina Hotel Gudauri have parking?
  Yes. Free private parking is available in front of the hotel.

  How many cars can the parking area accommodate?
  The parking area accommodates approximately 20 cars.

  Can parking be reserved?
  No. Parking cannot be reserved in advance.

  Is the parking area secured?
  Yes. The parking area is secured.

  Are there vehicle restrictions?
  No parking restrictions are specified.

  Booking & Payment

  What types of rates are available?
  Alpina Hotel Gudauri offers flexible and non-refundable rates.

  Is breakfast included in the room rate?
  Yes. Breakfast is included.

  How can I pay for my booking?
  Payment can be made by bank card through the website or by bank transfer.

  Is full payment required?
  Yes. Full payment is required.

  What information is required to make a booking?
  The booking requires the guest's first name, surname, email address, phone number, age, and bank card details.

  Where can I manage my booking?
  Bookings can be managed through alpinahotel.ge or landmarkergroup.com.

  Cancellation & Changes

  Can I cancel my reservation?
  Yes. Reservations can be cancelled by contacting fo@hotelalpina.ge.

  When can I cancel my reservation free of charge?
  Cancellation is free of charge when made at least two weeks before arrival.

  What happens if I cancel within two weeks of arrival?
  Cancellations made within two weeks of arrival are subject to a charge of 100% of the booking value.

  How can I change my reservation?
  For booking changes, contact fo@hotelalpina.ge.

  Check-in & Check-out

  What time is check-in?
  Check-in starts at 15:00.

  What documents are required at check-in?
  Guests can provide a passport, ID card, or driver's licence. Children should have a passport or ID card. Foreign guests should present a passport.

  Are there additional check-in requirements for foreign guests?
  No additional requirements or limits are specified.

  Is late check-out available?
  Yes, late check-out is subject to availability.

  How much does late check-out cost?
  Late check-out until 14:00 is charged at 50%. From 14:00, a 100% charge applies.

  Is luggage storage available after check-out?
  Yes. Luggage storage is available after check-out.

  Rooms & Facilities

  Do the rooms have a refrigerator or minibar?
  No. Rooms do not have a refrigerator or minibar.

  Is there a kettle or coffee station in the rooms?
  No. Kettles and coffee stations are not available.

  Do the rooms have a kitchenette or microwave?
  No. Kitchenettes and microwaves are not available.

  How large are the rooms?
  Room sizes vary depending on the room category.

  How many guests can stay in each room?
  Room capacity varies depending on the room category.

  Restaurant & Dining

  Does Alpina Hotel Gudauri have a restaurant?
  Yes. The hotel has a restaurant and lounge bar on the ground floor.

  What cuisine is served?
  The restaurant serves Georgian and European cuisine.

  What are the restaurant and bar opening hours?
  The restaurant and lounge bar are open from 12:00 to 00:00.

  Is breakfast available?
  Yes. Breakfast is available from 08:00 to 10:00.

  What type of breakfast is served?
  Breakfast is served as a buffet.

  Are lunch and dinner available?
  Yes. Lunch and dinner are served à la carte.

  Is room service available?
  Yes. Room service is available.

  Is there a children's or special dietary menu?
  No specific children's or dietary menu is specified.

  Winter Sports & Skiing

  Is Alpina Hotel Gudauri close to skiing facilities?
  Yes. Alpina Beggle is approximately 10 metres from the hotel.

  Is ski rental available?
  Yes. Ski rental is available during the winter season.

  Is ski equipment storage available?
  Yes. Guests can store ski equipment in the hotel's ski depot.

  Are transfers available?
  Yes. Transfers are available on request during the winter season.

  Conference & Business Facilities

  Does Alpina Hotel Gudauri have a conference hall?
  Yes. The hotel has conference facilities.

  How many people can the conference hall accommodate?
  The conference hall accommodates up to 20 guests in a U-shaped layout or up to 28 guests in a theatre-style layout.

  Children

  Are children allowed at Alpina Hotel Gudauri?
  Yes. Children may stay with their parents.

  Are there any age restrictions for children?
  No specific age restrictions are specified.

  Are extra beds available for children?
  Extra beds are available.

  Are baby cots available?
  No. Baby cots are not available.

  Does the hotel have a children's menu?
  No children's menu or children's dining equipment is specified.

  Does the hotel have a children's club or playground?
  No children's club, playground, or organised children's activities are specified.

  Is babysitting available?
  No. Babysitting is not available.

  Hotel Rules

  Where is smoking permitted?
  Smoking is permitted only outside the hotel, on the terrace, or on balconies.

  What are the quiet hours?
  Quiet hours are from 23:00 to 08:00.

  Are visitors allowed?
  Yes. Visitors are allowed.

  Is a deposit required?
  No deposit is required.

  Are there rules regarding damage or smoking?
  Yes. Damage and no-smoking rules apply.